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Norm
ÖNORM ISO 10001
Issue date: 2008 01 01
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2007)
This International Standard provides guidance for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct. This In...
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Withdrawn
: 2023 07 15
Publisher:
Austrian Standards International
Format:
Digital | 26 Pages
Language:
German
| English
| Download GER/ENG
Currently valid:
Optionally co-design standards:
ICS
This International Standard provides guidance for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct. This International Standard is applicable to productrelated codes containing promises made to customers by an organization concerning its behaviour. Such promises and related provisions are aimed at enhanced customer satisfaction. Annex A provides simplified examples of components of codes for different organizations.
ÖNORM ISO 10001
2023 07 15
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO ...
Norm
ÖNORM ISO 10001
2008 01 01
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO ...
Norm
↖
Norm
ÖNORM ISO 10001
Issue date :
2023 07 15
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2018)
Norm
ISO 10001:2007
Issue date :
2007 11 20
Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations