Refund Policy

Conclusion and termination of contract according to the General Terms and Conditions of Austrian Standards plus GmbH

While an offer (e.g., client order) shall generally require written confirmation, Austrian Standards plus GmbH dispatching the goods or performing the service ordered by the client shall also result in conclusion of a contract. As a rule, client orders cannot be revoked; in particular, products delivered in conformity with contractual obligations shall be neither taken back nor exchanged. Austrian Standards plus GmbH is entitled to use the services of third parties in fulfilling a contract and shall also have the right to assign its contractual obligations to third parties with debt-discharging effect.