Get in touch

Welcome to the Austrian Standards Support Centre.

Here you can quickly find all the information you need to get in touch with us or to visit us.

We are available to you by phone during the following hours:

Monday to Thursday from 08.00 a.m. to 5.30 p.m. and
Friday from 08.00 a.m. to 3.30 p.m.

Our Customer Area where you can browse standards is open for you during the following hours:

Monday to Thursday from 08.00 a.m. to 4.30 p.m. and
Friday from 08.00 a.m. to 2.30 p.m.

Furthermore, you can contact us as follows:

Austrian Standards, Welcome Desk

Austrian Standards

Welcome Desk



Austrian Standards
Heinestraße 38
1020 Vienna

Reach us by public transport

We recommend you to use public transport:

  • Underground line U1 or U2
    Praterstern station/exit Heinestraße
  • S-Bahn trains
    Praterstern station
  • Tram line O or 5
    Praterstern stop
Station Praterstern


We charge a fee for the garage. 

When entering, please get a ticket and pay for it at the machine located near the lift on basement level 1 before leaving. 

Payment options: Cash, debit card, credit card
Fee: 3.00 € per hour or 20 € for a daily ticket
Opening hours: Monday to Thursday from 7:30 a.m. to 5:30 p.m. and Friday from 7:30 a.m. to 3:30 p.m.

Entering the garage before or past this time is not possible. Entering the garage with gas-powered vehicles is prohibited. 


Do you need a hotel located close to the venue for your stay in Vienna? This list of hotels provides an overview of hotels of various categories near Austrian Standards.

Further information

Get in touch

Please send us your inquiry here. 

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