Get in touch
Welcome to the support center. Here you can find all the contact information you need.
During the summer months we are available by phone between Monday and Thursday from 8:00 a.m. to 4:30 p.m. and on Friday from 8:00 a.m. to 2:30 p.m.
The customer area will re-open on the 18th of May 2020 from Monday 8:00 a.m. to Thursday 3:00 p.m. and from Friday 8:00 a.m. to 1:00 p.m. Access to standards will be possible again.
Please note the following steps:
- Please register at the welcome desk when entering the building and follow our staff's instructions
- Disinfect your hands when entering the building
Reach us by public transport
We recommend using public transport:
- Underground line U1 or U2
Praterstern station/exit Heinestraße
- S-Bahn trains
- Tram line O or 5
We charge a fee for the garage.
When entering, please get a ticket and pay for it at the machine before leaving.
Payment options: Cash, debit card, credit card
Fee: 3.00 € per hour or 20 € for a daily ticket
Opening hours: Monday and Thursday from 7:30 a.m. to 5:30 p.m. and on Friday from 7:30 a.m. to 3:30 p.m.
Entering the garage before or past this time is not possible. Entering the garage with gas-powered vehicles is prohibited.
Get in touch
Please send us your inquiry here.