Get in touch
Welcome to the support center. Here you can find all the contact information you need.
We are available by phone between Monday and Thursday from 7:30 a.m. to 5:30 p.m. and on Friday from 7:30 a.m. to 3:30 p.m.
The customer area will re-open on the 18th of May 2020 from Monday 8:00 a.m. to Thurday 3:00 p.m. and from Friday 8:00 a.m. to 1:00 p.m. Access to standards will be possible again.
Please note the following steps:
- Entering the building is only permitted with a face mask
- Disinfect your hands when entering the building
- Admission is only according to free space (only 3 people at the same time)
- Please follow the instructions of the staff
Reach us by public transport
We recommend using public transport:
- Underground line U1 or U2
Praterstern station/exit Heinestraße
- S-Bahn trains
- Tram line O or 5
We charge a fee for the garage.
When entering, please get a ticket and pay for it at the machine before leaving.
Payment options: Cash, debit card, credit card
Fee: 3.00 € per hour or 20 € for a daily ticket
Opening hours: Monday and Thursday from 7:30 a.m. to 5:30 p.m. and on Friday from 7:30 a.m. to 3:30 p.m.
Entering the garage before or past this time is not possible. Entering the garage with gas-powered vehicles is prohibited.
Get in touch
Please send us your inquiry here.