Get in touch

Welcome to the Austrian Standards Support Centre.

Here you can quickly find all the information you need to get in touch with us or to visit us. Because of the applicable COVID-19 regulations, we kindly ask you to comply with the hygiene rules listed below.

We are available to you by phone during the following hours:

Monday to Thursday from 08.00 a.m. to 4.30 p.m. and
Friday from 08.00 a.m. to 2.30 p.m.

Our Customer Area where you can browse standards is open for you during the following hours:

Monday to Thursday from 08.00 a.m. to 3.00 p.m. and
Friday from 08.00 a.m. to 1.00 p.m.

A negative PCR test is valid for a maximum of 72 hours, a negative antigen test for a maximum of 48 hours and a negative antigen self-test registered in an official data processing system for a maximum of 24 hours. Upon entering the building, please go directly to the Welcome Desk to show your COVID-19 access document.

Furthermore, you can contact us as follows:

Austrian Standards, Welcome Desk

Austrian Standards

Welcome Desk

 

ADdRESS

Austrian Standards
Heinestraße 38
1020 Vienna
Austria

Reach us by public transport

We recommend you to use public transport:

  • Underground line U1 or U2
    Praterstern station/exit Heinestraße
  • S-Bahn trains
    Praterstern station
  • Tram line O or 5
    Praterstern stop
Station Praterstern

GARAGE

We charge a fee for the garage. 

When entering, please get a ticket and pay for it at the machine located near the lift on basement level 1 before leaving. 

Payment options: Cash, debit card, credit card
Fee: 3.00 € per hour or 20 € for a daily ticket
Opening hours: Monday to Thursday from 7:30 a.m. to 5:30 p.m. and Friday from 7:30 a.m. to 3:30 p.m.

Entering the garage before or past this time is not possible. Entering the garage with gas-powered vehicles is prohibited. 

HOTELS

Do you need a hotel located close to the venue for your stay in Vienna? This list of hotels provides an overview of hotels of various categories near Austrian Standards.

Further information

Get in touch

Please send us your inquiry here. 

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