Get in touch
Welcome to the Austrian Standards Support Centre.
Here you can quickly find all the information you need to get in touch with us or to visit us. Because of the applicable COVID-19 regulations, we kindly ask you to comply with the hygiene rules listed below.
We are available to you by phone during the following hours:
Monday to Thursday from 08.00 a.m. to 5.30 p.m. and
Friday from 08.00 a.m. to 3.30 p.m.
Our Customer Area where you can browse standards is open for you during the following hours:
Monday to Thursday from 08.00 a.m. to 4.30 p.m. and
Friday from 08.00 a.m. to 2.30 p.m.
Your health and ours are important to us: here you will find our current COVID-19 safety measures.
Furthermore, you can contact us as follows:

ADdRESS
Austrian Standards
Heinestraße 38
1020 Vienna
Austria
Reach us by public transport
We recommend you to use public transport:
- Underground line U1 or U2
Praterstern station/exit Heinestraße - S-Bahn trains
Praterstern station - Tram line O or 5
Praterstern stop

GARAGE
We charge a fee for the garage.
When entering, please get a ticket and pay for it at the machine located near the lift on basement level 1 before leaving.
Payment options: Cash, debit card, credit card
Fee: 3.00 € per hour or 20 € for a daily ticket
Opening hours: Monday to Thursday from 7:30 a.m. to 5:30 p.m. and Friday from 7:30 a.m. to 3:30 p.m.
Entering the garage before or past this time is not possible. Entering the garage with gas-powered vehicles is prohibited.
HOTELS
Do you need a hotel located close to the venue for your stay in Vienna? This list of hotels provides an overview of hotels of various categories near Austrian Standards.
Further information
Get in touch
Please send us your inquiry here.