ÖNORM ISO 29993

This document specifies requirements for learning Services outside formal education, including all types of life-long learning (e. g. vocational Training and in-Company Training, either outsources or in-house). These include any learning Services provided by a leraning Service Provider (LSP) that are adressed to learners themselves, as well as to Sponsors who are acquiring the Services on behalf of the learners. The key Features of These Kinds of Services are that the Goals of learning can be face-to-face, mediated by Technology, or a blend of both. In cases where the learning Service Provider is part of an Organisation that delivers products (i. e. goods and Services) in addition to learning Services, this document only applies to learning Services. This document is not aimed at scools, Colleges and universities providing learning Services as part of a formal education System, but it can be useful to them as a tool for reflection and self-evaluation.