ÖNORM ISO 29991

The objective of this standard is to specify requirements for language learning Services outside formal education. This standard uses the term learning services, rather than training, in order to encourage a focus on the learner and the results of the learning process, and to emphasize the full range of options available for language learning. This International Standard is intended to set minimum requirements for language learning services. The aims of this International Standard are: a) to improve transparency and enhance the credibility of the language learning services market; b) to protect consumers by preventing prejudicial practices; c) to improve the quality of language learning for all interested parties. This standard incorporates the broad interdisciplinary expertise of various organizations involved in standardization: quality assurance, educational technology, programme evaluation, second language acquisition and applied linguistics.