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Norm

ÖNORM EN ISO 9004

Issue date: 2018 10 01

Quality management - Quality of an organization - Guidance to achieve sustained success (ISO 9004:2018)

This document gives guidelines for enhancing an organization’s ability to achieve sustained success. This guidance is consistent with the quality management principles gi...
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This document gives guidelines for enhancing an organization’s ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015. This document provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document. This document is applicable to any organization, regardless of its size, type and activity.
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1990 06 01
Quality management and quality system elements; guidelines
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ÖNORM A 6672
1984 11 01
Quality assurance systems; elements and levels of requirement
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ISO 9000:2015
Issue date : 2015 09 22
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ISO 9004:2018
Issue date : 2018 04 03
Quality management — Quality of an organization — Guidance to achieve sustained success