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Norm

ISO 10002:2004/Cor 1:2009

Issue date: 2009 07 09

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations — Technical Corrigendum 1

Withdrawn : 2014 07 17
Publisher:
International Organization for Standardization
Format:
Digital | 1 Pages
Language:
English
Currently valid:
ISO 10002:2018:2018 07 16
ICS
03.120.10
Topics
Services & management, Company organization and management. Quality, Quality management and quality assurance
ISO 10002:2018
2018 07 16
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
Norm
ISO 10002:2014
2014 07 17
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
Norm
ISO 10002:2004/Cor 1:2009
2009 07 09
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations — T...
Norm
↖
Norm
ISO 10002:2014
Issue date : 2014 07 17
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations