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Norm

ISO/IEC 19086-3:2017

Ausgabedatum: 2017 07 20

Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements

ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core ...
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Herausgeber:
International Organization for Standardization
Format:
Digital | 15 Seiten
Sprache:
Englisch
ICS
35.210
Fachgebiete
IT, communication & electronic, Applications of information technology, Cloud computing IT, communication & electronic, Information technology, Cloud computing Services & management, Company organization and management. Quality, Cloud computing

ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.

ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.

ISO/IEC 19086-3:2017
2017 07 20
Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core co...
Norm
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