Status on 15 September 2021
Austrian Standards has supported the measures taken to contain the corona virus from day 1 on.
The corona pandemic raises enormous challenges for our society and economy. To prevent an exponential spread of the COVID-19 virus again, we all are called upon to comply with a series of hygiene measures.
that, until further notice, you may only visit Austrian Standards when you present a valid COVID-19 access document, i.e. a negative COVID-19 test, proof of vaccination, or proof of a past COVID infection). A negative PCR test is valid for a maximum of 48 hours, a negative antigen test for a maximum of 24 hours. Upon entering the building, please go directly to the Welcome Desk to show your COVID-19 access document.
This also applies for visitors of the interactive anniversary exhibition "100 Years of Austrian Standards – Shaping the Future". If you are interested in a guided tour, please contact our organization team at: [email protected].
Access to standards on site:
Our Customer Area is open for browsing standards during the following hours:
Monday to Thursday from 08.00 a.m. to 3.00 p.m. and
Friday from 08.00 a.m. to 1.00 p.m.
We are available to you by phone or e-mail:
Our staff predominantly works from home. You can contact us as usual based on our normal business contact data.
Monday to Thursday from 08.00 a.m. to 4.30 p.m. and
Friday from 08.00 a.m. to 2.30 p.m.
You can contact our Welcome Desk as follows:
E-mail: [email protected]
We hope that this challenging time will end soon so that we can welcome you to the House of Standards as usual.
Thank you very much for your kind understanding!
Our Customer Service (product-related inquiries: +43 1 213 00-300, [email protected]) and our Support Line (technical inquiries: +43 1 213 00-888, [email protected]) are available for your inquiries as usual during regular office hours.
Our online tools for ordering, applying and managing standards (Webshop, effects, Lesesaal, etc.) are fully accessible as usual.
Committee meetings will continue to be held as web conferences until 7 January 2022.
International Standardization Organizations
ISO: No physical meetings of ISO technical committees or working groups will take place until 31 December 2021 — they will be postponed or held virtually (www.iso.org).
CEN: New measures have been implemented in the CEN and CENELEC Meeting Centre to offer a partial re-opening starting Monday, 13 September 2021 (www.cencenelec.eu).
In-person, online and hybrid seminars
Many training formats and certification activities have gone digital. In-person meetings are held in compliance with current measures designed to contain the spread of the corona virus.
Current information is available at:
Availability and capacity of notified bodies to carry out conformity assessments for COVID-19-related medical devices and in vitro diagnostic medical devices
1. The following link leads to a document of the European Commission, which provides useful information on the 'Legal framework and route to the market'.
In the Joint European Roadmap towards lifting COVID-19 containment measures adopted on 15 April 2020, the Commission committed to provide information on the availability and capacity of conformity assessment bodies and to share it with market operators. In this context, the Commission conducted a survey with notified bodies in charge of the certification of COVID-19-related medical devices and in vitro diagnostic medical devices earlier this month. These notified bodies can be found via the following link
2. EU - Guidance on regulatory requirements for medical face masks - Options for supporting production and/or placing on the market of medical face masks in the context of COVID-19 pandemic: